Returns & Exchanges

At KJH.BRAND, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original boxes and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.